HIV (human immunodeficiency virus) is a virus that attacks the body’s immune system. If HIV is not treated, it can lead to AIDS (acquired immunodeficiency syndrome). There is currently no effective cure. Once people get HIV, they have it for life. But with proper medical care, HIV can be controlled.
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Shipping Policy
Payment & Delivery:
You agree to provide valid shipping address, Email address and phone numbers, if we received false information, we are not responsible to any action happen to the product delivered.
Delivery period may be not known as each item has its own delivery period as well as the seller delivery terms are not the same, so we don't share exact delivery period before we get confirmed information concerning this part, you don't need to confirm your order before receiving such information.
Some items will have certain Expiry dates, if this information is available on the item, we will share it, if not, please request the expiry date after adding the item to the cart.
Some items have expiry date that you don't satisfied with, So Please request new expiry date to the same item.
When placing an order, you will confirm your personal information, shipping and billing address, payment methods, and the subtotal amount of the order.
You will receive an email confirming your order with your order number, if you wish to contact support you will need to use the specific order number.
Payment methods are the following:
A- Online payment with credit card (we accept Visa and MasterCard )
B-Cash Upon Delivery
C- Bank deposit in our bank account
You agree to provide valid and accurate payment information.
Refund Policy
The buyer has the full rights to return products that are shipped from BGENZ.com.
Cancellation / Return / Exchange Policy
Return Policy:
The buyer has the full rights to return products that are shipped from BGENZ.com.
Products can be returned within 14 days of receipt of shipment in most cases.
Some products have different policies or requirements associated with them.
Some kits or reagents will need technical report with pictures showing the defect or malfunction.
You have the right to choose to replace the product or refund your money.
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